Content Removal Policy

At Sugarlab.ai, our commitment is to uphold a secure and respectful experience for all our users. The Content Removal Policy delineates our approach to addressing concerns related to content that may unintentionally resemble real individuals. All content available on Sugarlab.ai (the "APP") is exclusively generated through artificial intelligence technology, enabling users to create and engage with AI-generated characters. It is crucial to emphasize that any likeness to an actual person is inadvertent and entirely coincidental.

1. Unintended Resemblance to Actual Persons

Despite the AI-generated nature of the content on the APP, we recognize that there may be instances where the generated content unintentionally resembles actual persons. Acknowledging the concerns that may arise in such situations, we are committed to promptly addressing them.

2. Content Removal

Following verification and confirmation of a valid content removal request, the specified content will be promptly removed from the APP. Our objective is to complete this process expeditiously while ensuring compliance with applicable laws and regulations.

3. Content Removal Procedure

Should a user believe that any content on our APP bears resemblance to them or another actual person, they can request its removal by reaching out to our support team at Hello@sugarlab.ai or directly reporting their concern in the APP's "Contact" section. We will thoroughly review the request and take appropriate action within a reasonable timeframe.

4. Contact Details

For any questions or further clarification regarding our Content Removal Policy, please contact us at: Hello@sugarlab.ai or directly report in the APP's "Contact" section. We are dedicated to addressing concerns promptly and ensuring a positive experience for all our users.

5. User Verification

To ensure the accuracy and legitimacy of content removal requests, we may ask the user to provide sufficient evidence of their identity or relationship to the person depicted in the content. This verification process is implemented to responsibly handle requests and safeguard the rights and interests of all users.

6. Privacy

Our top priority is to respect user privacy throughout the entire content removal process. All requests are treated with strict confidentiality, and we do not disclose any personal information or details of the requests to any third parties without explicit consent, unless required by law.

Revision Date: [ 31/01/2024 ]